Frequently Asked Questions

Everything you need to know about our handmade Cornish candles, from how they're made and the natural wax we use to fragrances, candle care and delivery. If you can't find what you're looking for, we'd love to hear from you.

enquiries@thecornishcandlecompany.mom

 
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  • Founded in 2015, The Cornish Candle Company is a small independent candle maker based in South Cornwall. Our candles are individually hand poured using 100% natural plant-based wax and distinctive fragrance blends inspired by Cornwall. We also collaborate with local Cornish ceramicists and artists to create unique, reusable candle vessels and limited-edition collections.

  • All our candles are hand-made in South Cornwall. Our local ceramics are hand-thrown and our limited edition pots come from Cornish artisans who we love to support.

  • Yes. We use natural soy wax, with 100% natural essential oils and sustainable fragrance oils. We would love to tell you more about the science and dispel any myths about soy, soot, and anything else candle related. Every product is cruelty free, vegan, phthalate and paraben free.

  • All our candles are made with 100% natural wax. We use a mixture of essential oils and paraben free, phthalate-free fragrances to create unique scents. It has always been important for us to create non-toxic candles that smell delicious and are safe to use in any home.

  • The safety information will be on your candle when it arrives in the post but to familiarise yourself with our etiquette useful facts or drop us a line and we will reply!

  • Absolutely. We refill your own pots, they don’t have to be ours!

    Our Florence Super collaboration can be refilled in any scent that you would like!

    As our porcelain pots are all made by hand (not a mould in site) they currently cannot be refilled.

  • No. This poses a fire risk, don’t do this - treat yourself to a new candle from us!

  • Our large porcelain candle should burn for 50 hours. Be sure to follow our candle etiquette guide to get the best from your candle.

  • We are currently only shipping to the UK and Ireland.

    Please read our delivery & returns information here.

  • We aim to dispatch all products within 5 working days. It will be handmade for you.

    Please read our delivery & returns information here.

  • Our evolving Scent Library features distinctive fragrance blends inspired by the Cornish coast, landscape and seasons. From fresh coastal and botanical notes to warmer, comforting scents, many of our candles can be made in your choice of fragrance. Explore our Scent Library to find your perfect blend.